Southwest Airlines Professional Communications Certification Practice Exam

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Question: 1 / 295

Which communication model best describes simultaneous interpersonal communication?

Linear Model

Interactive Model

Transactional Model

The transactional model of communication is the best descriptor for simultaneous interpersonal communication because this model emphasizes the dynamic and simultaneous nature of exchanges between communicators. In the transactional model, both parties are seen as senders and receivers of messages at the same time, which accurately captures the fluid interaction that occurs during face-to-face conversations. This model acknowledges that communication is not a one-way street; instead, it involves constant feedback, shared meanings, and contextual influences that shape the communication process.

This contrasts with the linear model, which depicts communication as a one-way transmission from sender to receiver, lacking the interactive qualities present in interpersonal exchanges. The interactive model, while it involves some feedback, typically represents communication as sequential rather than simultaneous. Lastly, the relational model focuses more on the development and maintenance of relationships rather than the real-time dynamics of communication itself. Therefore, the transactional model most effectively illustrates the complex and reciprocal nature of simultaneous interpersonal communication.

Relational Model

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